Data protection

9kbd Privacy Policy – How Safe Is Your Information With Us

This page clearly explains how your personal information is collected on 9kbd, where it is stored, who it is shared with — and who it isn't.

Privacy Policy Highlights at a Glance

A brief overview of how 9kbd handles your data across 6 key areas

What data is collected

This section explains what types of information are collected during registration and use — such as your name, mobile number, device details, or transaction data — and why each is required.

How data is used

Details on how collected data is used — for account management, payment processing, security verification, or improving service quality.

Sharing with third parties

9kbd never sells member data. This policy clearly explains the specific circumstances under which information may be shared with regulators or payment providers.

Cookies & Tracking

This section covers how cookies are used on the site, what information is tracked, and how you can manage your cookie preferences.

Data retention & security

Details on how long your data is retained, where it is stored, how it is encrypted, and what happens in the event of a breach.

Your rights

You have the right to access, correct, delete, or restrict the processing of your personal data. This section explains how to exercise each of those rights.

Last updated: January 2026  |  Version: 2.4  |  This is the official Privacy Policy of 9kbd.best.

Please Note: By creating or using an account on 9kbd, you agree to this Privacy Policy. If you have any questions, Help Center Contact Us.

A common concern when using any online platform is: where does my data actually go? 9kbd takes this question seriously. Rather than hiding behind legal jargon, this page aims to explain in plain, straightforward language exactly what 9kbd does with your information, where it is kept, and where it will never go.

This policy is more than a formal document — it is the foundation of your relationship with 9kbd. Transparency builds trust, and trust is what drives 9kbd forward.

1. What Data We Collect

9kbd collects two types of data — information you provide directly, and data collected automatically while you use the site.

Information you provide directly:

  • Name, date of birth & gender — collected at registration
  • Mobile number & email address — for communication and verification
  • National ID or passport details — for KYC verification, only when required
  • BKash/Nagad/Rocket number or bank account details — for payment processing
  • Support communication records

Automatically collected data:

  • Device type, operating system, and browser — used for platform optimization
  • IP address — for security verification and fraud prevention
  • Pages visited and time spent on the site — used to improve the user experience
  • Transaction history & betting records — for account management and dispute resolution
  • Cookie & session data — to keep you logged in

2. How collected data is used

9kbd uses your information only for specific, defined purposes — it is never used for anything beyond those.

  • Account Management: Your personal information is used to create your account, handle logins, reset passwords, and manage your settings.
  • Payment Processing: Mobile banking or bank account details are required to process deposits and withdrawals.
  • Identity Verification: KYC data is used to verify your age and prevent fraud.
  • Security: IP and device data is used to detect unusual logins and suspicious transactions.
  • Service Improvement: We analyze which sections of the site members use most to continuously improve your experience.
  • Contact: Mobile and email are used to notify you of important updates, security alerts, or promotions.
  • Legal Obligations: Records are retained as required by regulatory authorities.

3. Sharing Data with Third Parties

9kbd never sells your personal data to advertisers or third parties. However, there are a limited number of circumstances in which information may be shared.

Who We Share With What Data Why
Payment providers
bKash, Nagad, Rocket, Bank
Payment details & transaction information To complete deposits and withdrawals
Regulatory Authority
Licensing Authority
KYC & transaction records To comply with legal obligations
Technology Service Providers
Hosting & analytics
Anonymised usage data To improve site performance
Law Enforcement Agencies As directed by a court or competent authority To comply with legal orders

When sharing data with third parties, 9kbd ensures those parties meet the same data protection standards. Contracts are in place to define and limit how they may use the information.

5. Data retention & security measures

Member data at 9kbd is stored in internationally certified data centres with 24/7 physical and digital security. All communication between our servers and your device is protected with SSL/TLS encryption.

How long your data is retained is also an important question:

  • All data is retained for as long as your account remains active.
  • Even after account closure, transaction records may be retained for up to 5 years in line with regulatory requirements.
  • Consent given for marketing communications can be withdrawn at any time — contact support and the relevant data will be removed.

In the event of a data breach, 9kbd will notify the relevant regulatory authority within 72 hours and inform affected members as quickly as possible.

6. Your Rights

You have important rights over your personal data on 9kbd. These are not just on paper — they are enforceable in practice.

Right of access

To see what data 9kbd holds about you, submit a request to our support team. You will receive a response within 30 days.

Right to rectification

To correct or update inaccurate information, you can do so through your account settings or by contacting support.

Right to erasure

You may request account closure and deletion of your data — except for information we are legally required to retain.

Right to restrict processing

You can request that your data be used only for specific purposes — for example, opting out of marketing communications.

Right to data portability

You can request a copy of the data we hold about you in a standard, portable format. Help Center Learn more.

7. Minors' Data

9kbd is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a minor has an account, it will be closed immediately and all associated data will be deleted.

If parents believe their child's data has been collected unintentionally, please contact us immediately at contact@9kbd.best.

8. About Policy Changes

9kbd may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered mobile number or email. The date of the latest update is always shown at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

For any questions or concerns about this policy, email us at contact@9kbd.best or visit our Help Centre Chat with us in Bengali via live chat.

In brief: what 9kbd does and does not do with your data
  • ✔ Data is collected only for necessary purposes
  • ✔ Secured with SSL encryption
  • ✔ Shared with payment and regulatory bodies only when necessary
  • ✔ You can view, correct, or delete your data at any time upon request
  • ✘ Your data is never sold to advertisers
  • ✘ No information is collected from minors
  • ✘ No marketing messages are sent without your consent
Table of Contents
  1. What Data We Collect
  2. How data is used
  3. Sharing with third parties
  4. Cookies & Tracking
  5. Storage & Security
  6. Your rights
  7. Minors' Information
  8. Policy updates
  9. FAQ
Contact us

Reach out to us with any privacy-related questions.

contact@9kbd.best

Help Centre
Security assurance
  • ✔ SSL 256-bit encryption
  • ✔ Two-Factor Authentication
  • ✔ Regular security audits
  • ✔ International Licensing Standards

Your information is safe — get started with complete peace of mind

9kbd is committed to keeping your personal information secure. Join the platform trusted by millions of members across Bangladesh.

18+ only · Please gamble responsibly

Privacy page frequently asked questions

Detailed answers to two questions our members frequently ask

Yes, you can start betting on 9kbd with a very small amount. The minimum bet size depends on the market you are betting on. For Sports Betting, the minimum is generally ৳10 to ৳20, applicable to most match winner or over/under markets. Live Casino tables may require a slightly higher minimum, as it depends on the specific table — some start from ৳50. For slots, the minimum bet is typically ৳10. For parlay or multiple bets, the same minimum applies to each selection. The minimum deposit via bKash/Nagad/Rocket is ৳200. New users typically start with a ৳500 deposit — enough to place a few small bets and get a feel for the platform. For more details on betting, Betting Guide View Page.

For live scores and real-time updates on 9kbd, head to the "Live" section — it shows the current score, time, and key events for all ongoing matches. The data refreshes every few seconds, making it especially useful for in-play betting. For cricket, you get ball-by-ball updates on runs, wickets, and overs. For football, goals, corners, cards, and the current match time are all displayed. This gives you the information you need to place bets in the right markets at the right moment. As for live video streaming, availability varies by event and region. You can tell whether streaming is available for a match by looking for the stream icon next to it in the Live section. All live updates work just as smoothly on the mobile browser version of 9kbd. To see the full list of Sports Events, Sports Events Go to page.
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