Privacy Policy Highlights at a Glance
A brief overview of how 9kbd handles your data across 6 key areas
This section explains what types of information are collected during registration and use — such as your name, mobile number, device details, or transaction data — and why each is required.
Details on how collected data is used — for account management, payment processing, security verification, or improving service quality.
9kbd never sells member data. This policy clearly explains the specific circumstances under which information may be shared with regulators or payment providers.
This section covers how cookies are used on the site, what information is tracked, and how you can manage your cookie preferences.
Details on how long your data is retained, where it is stored, how it is encrypted, and what happens in the event of a breach.
You have the right to access, correct, delete, or restrict the processing of your personal data. This section explains how to exercise each of those rights.
A common concern when using any online platform is: where does my data actually go? 9kbd takes this question seriously. Rather than hiding behind legal jargon, this page aims to explain in plain, straightforward language exactly what 9kbd does with your information, where it is kept, and where it will never go.
This policy is more than a formal document — it is the foundation of your relationship with 9kbd. Transparency builds trust, and trust is what drives 9kbd forward.
9kbd collects two types of data — information you provide directly, and data collected automatically while you use the site.
Information you provide directly:
Automatically collected data:
9kbd uses your information only for specific, defined purposes — it is never used for anything beyond those.
9kbd's website uses cookies — small text files stored in your browser that help make your experience on the site smoother.
9kbd uses three types of cookies:
You can disable cookies through your browser settings, though some features may stop working as a result — such as staying logged in.
Member data at 9kbd is stored in internationally certified data centres with 24/7 physical and digital security. All communication between our servers and your device is protected with SSL/TLS encryption.
How long your data is retained is also an important question:
In the event of a data breach, 9kbd will notify the relevant regulatory authority within 72 hours and inform affected members as quickly as possible.
You have important rights over your personal data on 9kbd. These are not just on paper — they are enforceable in practice.
To see what data 9kbd holds about you, submit a request to our support team. You will receive a response within 30 days.
To correct or update inaccurate information, you can do so through your account settings or by contacting support.
You may request account closure and deletion of your data — except for information we are legally required to retain.
You can request that your data be used only for specific purposes — for example, opting out of marketing communications.
You can request a copy of the data we hold about you in a standard, portable format. Help Center Learn more.
9kbd is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a minor has an account, it will be closed immediately and all associated data will be deleted.
If parents believe their child's data has been collected unintentionally, please contact us immediately at contact@9kbd.best.
9kbd may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered mobile number or email. The date of the latest update is always shown at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
For any questions or concerns about this policy, email us at contact@9kbd.best or visit our Help Centre Chat with us in Bengali via live chat.
9kbd is committed to keeping your personal information secure. Join the platform trusted by millions of members across Bangladesh.
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Privacy page frequently asked questions
Detailed answers to two questions our members frequently ask